Friday, December 14, 2012
OSG selects Infosys CommerceEdge to transform e-commerce portal
INDIA: OSG Corp., one of Japan’s leading cutting tool manufacturers, has selected Infosys CommerceEdge to transform its legacy e-commerce platform.
The new digital commerce platform will provide OSG with a robust merchandizing support and offers a range of tools to engage with their customers through online and mobile channels. The cloud-based platform will reduce operating costs by up to 40 percent as compared to other available systems.
Infosys CommerceEdge will allow OSG to have better visibility and control over their inventory and pricing. This social commerce platform will provide each customer a personalized online transaction experience. The advanced analytical features of the platform will help OSG get real-time visibility into customer buying behavior and patterns to drive more effective marketing campaigns.
The new social commerce platform is key to OSG’s global expansion plans. CommerceEdge comes equipped with pre-built accelerators and integrators and is capable of multi-language support. This makes it easy and cost effective to roll out in new geographies. In the first phase of deployment, the platform will support OSG’s customers in Japan, with plans in place to extend support to its customers across South East Asia and Europe.