DENVER, USA: At the Cable-Tec Expo 2009, Mixed Signals, the leading provider of digital content monitoring solutions, and Miranda Technologies, a manufacturer of high-performance hardware and software for the television broadcast industry, announced a joint solution that enables video service providers to ensure an exceptional quality of experience (QoE) for viewers.
The solution is a pairing of Mixed Signals’ award-winning Sentry® digital content monitor with Miranda’s proven iControl Quality of Experience monitoring system, to create a complete and cost-effective monitoring solution.
“Partnering with Miranda expands the reach of Sentry into other vertical markets, including broadcasters and content providers, where Miranda has established a well-deserved reputation for excellence,” said Eric Conley, CEO of Mixed Signals. “With Miranda, we can offer an enhanced QoE monitoring solution to the industry and expand our customer base, which already includes nine of the top 10 major US MSOs.”
With the Mixed Signals and Miranda integrated solution, video service providers can cost-effectively and visually track service quality, from end to end in real time across hundreds of programs, and perform the following:
* Monitor video service quality and manage operations based on viewers’ actual video and audio QoE.
* Set different priority alerts based on how much and how long customers are impacted by video and audio errors.
* Track subscribers’ QoE by service (or program) from acquisition to the network edge.
* Make timely decisions on fail over to minimize customer impact and increase service up time.
* Simplify operations by pinpointing the source of the problem and reducing the amount of alerts generated.
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